Privacy Policy

Privacy Policy

Introduction

Welcome to https://shockwave-plantar-fasciitis.authority-talk.com (hereafter referred to as “we,” “us,” or “the Company”). We are committed to maintaining a transparent and secure online environment for our users, ensuring that your privacy is respected and protected at all times. This Privacy Policy outlines the practices we employ regarding the collection, usage, and disclosure of personal data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Privacy Act (CPA), Colorado, USA
  • Utah’s Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://shockwave-plantar-fasciitis.authority-talk.com.
  2. Any mobile applications or software developed and maintained by us.
  3. Online services, products, and tools offered through our platform.
  4. Interactions between users and our team through various communication channels.

Please note that this policy does not extend to external platforms, third-party applications, products, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines the following activities related to your interaction with us:

  1. Account and Service Usage: When you create an account or use our services as an authorized user, we collect and process personal data necessary for service provision and customization.
  2. Website Visits: Information is collected when you visit our websites, including browser type, operating system, pages visited, and unique identifiers.
  3. Communication with Us: We record and store communications initiated by users, such as emails, calls, or text messages (SMS), for customer service, training, and improvement purposes.

Personal Data Collection

We collect several types of personal data to enhance your experience and provide tailored services:

  • Account Information: This includes login credentials, user names, and account settings preferences.
  • Payment Details: We securely process payment information required for subscription plans or purchases.
  • Financial and Purchase Data: We may collect transaction records, purchase history, and financial details to fulfill orders and improve our services.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs) or mobile phone numbers can be used to personalize content and for security purposes.
  • Location Data: With your consent, we access location data to provide location-based services and relevant content.
  • Feedback and Reviews: User feedback, product reviews, and survey responses help us improve our products and services.
  • Social Media Information: We may collect data from social media platforms when users choose to log in or interact with our content through these channels.
  • Product Interaction Data: Details about how you interact with our products, including usage patterns, preferences, and feedback, are collected for product development.

We acquire this data through direct user input, automated systems (like cookies), and third parties who assist us in providing services.

Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to enhance your experience on our platform:

  • Strictly Necessary Cookies: These ensure basic functionalities, such as secure login and page navigation.
  • Preference Cookies: Remembering user preferences for a personalized experience.
  • Analytics Cookies: Used by analytics providers to track site usage, gather demographics, and generate reports to improve performance.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once this period expires, we delete or anonymize the data to prevent re-identification. Our retention periods vary based on the type of data and its usage:

  • Financial records are retained for a specified number of years as per legal requirements.
  • Purchase history may be kept indefinitely for business analytics and customer service purposes.
  • User accounts remain active until deactivated or closed by the user, with associated data retained for a limited period after closure.

Data Security

We have implemented robust security measures to safeguard personal data:

  • Encryption: We employ encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process sensitive data on our behalf.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we discover that a child has provided us with personal data, we take steps to delete it and terminate any access.

Your Rights (Data Subject Rights)

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Have inaccurate or incomplete data corrected.
  • Erasure/Right to be Forgotten: Ask for the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data while we verify or dispute its accuracy.
  • Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Object/Withhold Consent: Object to or withhold consent for specific uses of your data.
  • Non-Discrimination: Be free from unfair treatment due to the exercise of your rights.

To exercise these rights or file complaints, please contact our Data Protection Officer at the address provided below. We will respond to valid requests within a reasonable timeframe.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage users to review this policy periodically to stay informed about how we protect their personal data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

We aim to provide timely responses to all legitimate inquiries and requests.